Now welcoming new owners in Metro Vancouver

We host your home like it's our own.

A small team of Vancouver locals manages your short-term rental end-to-end — guests, cleaning, pricing, the whole thing. You earn 50% more than long-term rent, hands free.

+47
★★★★★ 4.9 · 50+ owners
Vancouver · Burnaby · Richmond · Coquitlam · North Van · West Van · New West · Surrey · Delta · Port Moody
Our promise to you

We guarantee 50% more revenue than your prior long-term rent — or we keep managing for free until you get there.

Available on the Full-Service plan. We're confident in our numbers because we hold ourselves accountable to them.

1

Share your current rent

A lease, a bank statement — one piece of paper.

2

We onboard your property

Listings usually go live in about 21 days. We start operating.

3

12 months later

If gross revenue isn't up 50%+, we keep managing free until it is.

Revenue estimate

What could your property earn with us?

A 60-second estimate based on real comparable properties we already manage in your neighbourhood. We'll follow up with a detailed analysis within 24 hours.

  • Based on real bookings from this past quarter
  • Adjusted for your city, type, and bedroom count
  • No spam, no commitment — just the numbers
Bedrooms
Property type
City
Estimated monthly gross
$5,100
$4,500 – $5,700 range
Annual: $61,200
~78% occupancy
We'll reply within 24 hours. No spam, ever.
Thanks — we'll email your detailed report within 24 hours.
What we handle

Everything between you and the next booking.

Three pillars cover the work. You stay informed; we stay in the weeds.

See all 18 services →
01 · LISTINGS & REVENUE

Listed everywhere it matters, priced for every season.

We syndicate to Airbnb, VRBO, Booking.com, and direct-booking. Dynamic pricing reads the market every night so you don't leave money on the table.

✓
Multi-platform sync
Airbnb · VRBO · Booking.com · direct (Full-Service)
✓
Dynamic nightly pricing
Tuned for demand, events, weather
✓
Direct-booking site
Coming for Full-Service owners in Q3
✓
Professional photography
In-house shoot for every listing
02 · GUESTS & OPERATIONS

Guests handled. Properties spotless. You get the calm.

Our team plus AI-assisted communication answers guests in seconds, day or night. Cleaning, restocking, maintenance — we own the operational stack.

✓
AI + human comms, 24/7
Median reply < 5 minutes
✓
Guest ID screening
Every guest verified before check-in
✓
Keyless smart check-in
No more lockboxes or 2am calls
✓
Cleaning & maintenance
Vetted partners, hotel-grade SOPs
03 · PROTECTION & INSIGHT

Covered against the unlikely. Clear on the everyday.

Our group insurance protects every property we manage — and the premium is built into what the guest pays, not what you pay. You see the numbers in real time.

✓
Group insurance, guest-funded
$0 owner cost. Protects both sides.
✓
Reviews management
We respond to every review
✓
Live owner dashboard
Bookings, revenue, occupancy — anytime
✓
Monthly statements
Clean accounting your accountant loves
How it works

From hello to your first booking, in about three weeks.

A practical, honest onboarding. Most owners spend less than 90 minutes of total work across the entire process, typically about 21 days.

1
DAY 0

A 30-minute call

We learn your property, your goals, and the constraints we should respect (HOA rules, neighbours, your dates).

2
WEEK 1

Licensing & shopping list

We hand you a simple, powerful shopping list (smart lock, linens, essentials) and walk you through the licensing application. You buy the items; we install everything during onboarding — free.

3
WEEK 2

Listing goes live

Professional shoot, listing copy across 4 platforms, dynamic pricing engine activates.

4
WEEK 3

First guests arrive

Keyless check-in, 24/7 guest support, and your first monthly statement is on the way.

Want the full walkthrough? See exactly what happens during onboarding — day by day, shopping list, who does what, and licensing notes for every city we work in.
See the full onboarding playbook →
40+

Know-how that saves you weeks, not days.

We've onboarded 40+ owners across Metro Vancouver. We know exactly which forms each City licensing department needs, what trips up provincial STR registration, and which strata bylaws to check first — so you're not guessing what to file or when. We brief you on all of it before you apply; the filing itself is yours to do, as owner. It's free advice with every plan.

Owners we host for

People who chose us, and what happened next.

Sarah Chen
3-bed townhouse · Vancouver
Prior LTR $4,200 → $7,770 / mo
"Booked at 84% occupancy from month two. I haven't talked to a guest in 18 months."
★★★★★ 4.9 avg
Hosting 18 months
James Mitchell
Townhouse · Burnaby
Prior LTR $2,900 → $4,940 / mo
"They flagged a small water leak before the guest even noticed. That kind of care is the difference."
★★★★★ 4.9 avg
Hosting 11 months
Lisa Rodriguez
2-bed condo · Richmond
Prior LTR $2,600 → $4,450 / mo
"The dynamic pricing was a revelation. I had no idea I was undercharging by 40% during peak weeks."
★★★★★ 4.9 avg
Hosting 14 months
Operating in 10 municipalities

What owners typically see in each city.

Vancouver
$3,200 → $5,250
+64%
Burnaby
$2,800 → $4,350
+55%
Richmond
$2,750 → $4,350
+58%
Coquitlam
$2,500 → $4,000
+60%
North Vancouver
$3,000 → $4,800
+60%
West Vancouver
$3,100 → $4,900
+58%
New Westminster
$2,500 → $4,100
+64%
Surrey
$2,300 → $3,900
+70%
Delta
$2,300 → $3,900
+70%
Port Moody
$2,600 → $4,000
+54%
Representative figures for a 2-bedroom condo. Your numbers depend on size, season, and amenities.
One fee, everything inside

Pricing your accountant will love.

Two plans for now, both at limited-time launch rates while we onboard our next 20 properties. Want something piece-wise in between? Just ask — we tailor.

2026 LAUNCH OFFER The next 12 of 20 spots remain — join Full-Service at 13%, not 18%.
Self-Serve · Airbnb only
9% of revenue

For hands-on owners who want our marketing engine on Airbnb but handle guest conversations themselves.

  • Airbnb listing creation & management
  • Dynamic pricing engine
  • Professional photography
  • Cleaning service management
  • Monthly statements
  • Free STR licensing consulting
  • Email support
  • You handle: guest messages, check-ins, reviews

$1,000 onboarding fee, waived after your first 6 months with us. Need a custom mix? Email us — we tailor add-ons à la carte.

Common questions

The seven things people ask us most.

Don't see yours? Email info@serenehost.ca and we'll add it to this list.

Ready when you are

Let's see what your
property could earn.

Fill out the form, get a detailed revenue report within 24 hours, and zero obligation. If we're not the right fit, we'll tell you.

✓ Thanks — we'll be in touch within 24 hours.
We respond in under 24 hours. Your info stays with us.