From signed agreement to your first booking, often in about 21 days.

Absolutely — the paperwork is yours, you sign it. Our role is to pre-fill the forms with the right answers so you're not guessing at municipal jargon. We've onboarded 40+ owners and know exactly which boxes trip people up. You can skip our prep if you want; most owners decide the time saved is worth it.

Great — we work with what you have. On the on-site day we'll integrate your existing lock with Airbnb's auto-code system (if compatible) or recommend a swap. For linens, we just need enough turnover sets (typically 3 per bed) of hotel-grade quality. We'll inventory what you have during the kickoff call.

We honestly tell you to stop. STR against strata bylaws isn't worth the fines and conflict. We'll suggest medium-term (28+ nights) which is allowed in most stratas and which we also manage at the same rates. About 15% of our owners run medium-term — same fee structure, same hands-off experience.

Your shopping list spend ($1,800–$3,000 for a typical 2-bedroom). There is also a one-time $1,000 setup fee, but we waive it up front: it is only charged if you leave within six months of your first guest, or if fees are not paid on time. We'd rather earn it through performance than charge upfront. There are no monthly fees outside the revenue percentage (9% or 13%).

Sometimes, and sometimes it takes longer — we can't guarantee a date, since the licensing step is largely out of our hands. If your property is already set up (smart lock installed, linens ready, no licensing required), we've gone live in as few as 8 days. Otherwise, licensing is usually the bottleneck: most municipalities take 2–4 weeks to issue the permit, and it's generally fastest if you've held the property as your principal residence for a year or more. It typically takes longer if you've recently moved in, if you're a tenant rather than the owner, or if strata approval is involved — in all of those cases, we'll tell you upfront what to expect.

No problem. Many of our owners onboard while in another country. We need: a key for the on-site day (or smart lock + temporary access), digital signature for forms (DocuSign), and a 30-minute video call at kickoff. Everything else is remote-friendly.

We can schedule onboarding to start before the property is fully ready — for example, we can brief you on the licensing requirements while your renovation is still underway, so you're ready to file the moment the work's done, then do the on-site day once it is. The ~21-day clock starts when the property is ready for guests, not at signing.